Store design and content
Customize the top menu bar Changing the store name and logo Can I publish a content page but hide it from the menu bar
Managing the store
Adding a new product Setting variant Disable/removing a product Selecting the platform to sell your product Add/remove product collection Posting on social media platform via Storeberry platform Hiding a product from E-Shop
Analytics
Setting up Facebook pixels Setting up Google Analytics
Domain and migration
Setting up your existing domain in Storeberry Connect a subdomain to Storeberry
POS
How can I set up POS printer ( MCP31L ) How can I set up and print barcode/QR code for my product How can I set up BBPOS ( BB POS WisePOS™ 4G ) Import BBPOS certification to browser ( firefox only )
Payment
What kind of payment method I can set up? Setting up payment gateway Getting Paypal Client ID and Client Secret Getting Stripe Publishable Key and Secret Key What is the transaction fee for the payment gateway? PayMe for Business How can customer check out via PayMe For Business？
General and account
Setting up staff account Adding a retail store Create a customer account How to record customer purchase via web POS
Chatbot - David
What is a chatbot and why do I need one What can David do for me Enabling David for the first time Editing the default response Creating a new response flow
About Storeberry
Company background What is the Storeberry platform about? How is Storeberry different from other retail platform How do I know if SB is fit for my business? Can the platform be optimized to my need? How do I get in touch with a Storeberry consultant
Billing & Storeberry Plan
What are the plans available for Storeberry? How do I pay to use SB? Updating billing information Updating credit card information for bill payment Updating your plan Unsubscribe Storeberry account

General and account

Setting up staff account

  1. Go to "Settings"

  2. Click "Staff Account"

  3. Click "Add Staff"

  4. Choose the account type:

    1. Admin --can access xxxxxx
    2. Store Manager -- can access xxxxxxxxxxxx
    3. BA -- can access to xxxxxxxxxxxx
  5. Click "Save"

 

Adding a retail store

  1. Go to "Shops"

  2. Click "Add Shop"

  3. Associate the related staff to the shop created

  4. Click "Save"

 

Create a customer account

  1. Go to "Customers"

  2. Click "Add Customer"

  3. Enter the customer information and click "Save"

 

How to record customer purchase via web POS

  1. If this is a new customer, create the customer account first
  2. If this is a returning customer, select the customer from "Select customer" list

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