FAQs

What are the plans available for Storeberry?

Our basic plan starts from a flat rate of HKD$500/month. If you need any physical store features (eg. Web POS), we charge an addition of $300 for each physical store.

In order to experience the full power of Storeberry, we strongly encourage our merchants to trial our product for a longer period of time. We offer an extra 2 months free subscription for merchants who are willing to prepay for a year (ie. You entitle 14 months usage by paying 12 months).

Please refer to our price plan details here

How do I pay to use SB?

We accept credit card payment only, you can sign up here upgrade your plan under Settings > Plan & Invoices. You will be charged each month recurring to your credit card provided.

Updating billing information

1. Go to "Settings"

   

2. Go to "Business Info"

   

3. You can update your billing address under Business address accordingly

   

Updating credit card information for bill payment

1. Go to "Settings"

   

2. Go to "Plan & Invoices"

   

3. Click "Change" and update your credit card information accordingly

Updating your plan

1. Go to "Settings"

   

2. Go to "Plan & Invoices"

   

3. Click "Add shop" to add a physical store to your plan or "Unsubscribe" to remove selected physical store

Unsubscribe Storeberry account

You can unsubscribe the service in Storeberry admin panel.