Store design and content
Customize the top menu bar Changing the store name and logo Can I publish a content page but hide it from the menu bar
Managing the store
Adding a new product Setting variant Disable/removing a product Selecting the platform to sell your product Add/remove product collection Posting on social media platform via Storeberry platform Hiding a product from E-Shop
Analytics
Setting up Facebook pixels Setting up Google Analytics
Domain and migration
Setting up your existing domain in Storeberry Connect a subdomain to Storeberry
POS
How can I set up POS printer ( MCP31L ) How can I set up and print barcode/QR code for my product How can I set up BBPOS ( BB POS WisePOS™ 4G ) Import BBPOS certification to browser ( firefox only )
Payment
What kind of payment method I can set up? Setting up payment gateway Getting Paypal Client ID and Client Secret Getting Stripe Publishable Key and Secret Key What is the transaction fee for the payment gateway? PayMe for Business How can customer check out via PayMe For Business？
General and account
Setting up staff account Adding a retail store Create a customer account How to record customer purchase via web POS How to setup SMTP mailing server in storeberry?
Chatbot - David
What is a chatbot and why do I need one What can David do for me Enabling David for the first time Editing the default response Creating a new response flow
About Storeberry
Company background What is the Storeberry platform about? How is Storeberry different from other retail platform How do I know if SB is fit for my business? Can the platform be optimized to my need? How do I get in touch with a Storeberry consultant
Billing & Storeberry Plan
How do I pay to use SB? Updating billing information Updating credit card information for bill payment Updating your plan Unsubscribe Storeberry account

Billing & Storeberry Plan

 

What are the plans available for Storeberry?

Our online store starter plan starts with an average of HK$167 per month. If you are an online and offline business owner, and you need to install an additional point-of-sale terminal-POS in a physical store, we will take the cost of HK$400 to HK$450 for each physical store (depending on the subscription period of the plan).

We strongly recommend merchant to subscribe the annual fee plan to ensure that there is enough time to experience all the business functions of Storeberry. We offer an extra 1 month free subscription for merchants who are willing to prepay for a year (ie. you entitle 13 months usage by paying 12 months); if you prepay for the two-year plan, you can enjoy an additional 3 months free subscription (ie. you entitle 27 months usage by paying 24 months).

Please refer to our price plan details here

 

How do I pay to use SB?

We accept credit card payment only, you can sign up here upgrade your plan under Settings > Plan & Invoices. You will be charged each month recurring to your credit card provided.

 

Updating billing information

  1. Go to "Settings"

    Go to "Settings"

  2. Go to "Business Info"

    Go to "Business Info"

  3. You can update your billing address under Business address accordingly

    You can update your billing address under Business address accordingly

 

Updating credit card information for bill payment

  1. Go to "Settings"

    Go to "Settings"

  2. Go to "Plan & Invoices"

    Go to "Plan & Invoices"

  3. Click "Change" and update your credit card information accordingly

 

Updating your plan

  1. Go to "Settings"

    Go to "Settings"

  2. Go to "Plan & Invoices"

    Go to "Plan & Invoices"

  3. Click "Add shop" to add a physical store to your plan or "Unsubscribe" to remove selected physical store

 

Unsubscribe Storeberry account

You can unsubscribe the service in Storeberry admin panel.

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